Confidential, Short-term Counselling Services

Counselling is an opportunity for an employee to have a confidential conversation with an experienced counsellor. It is a time to talk freely, to discuss strategies, develop skills & gain information & advice to improve well-being & life satisfaction. Counselling should always begin with contacting our office.

We can also assist with proactive and preventive interventions to assist with identifying and resolving both work and personal problems that may adversely affect work performance and overall wellbeing.

More about our Employee Assistance Program here.

Our EAP Counselling Services covers issues including but not limited to:

  • Work-related issues (including adjusting to change, bullying, trauma and managing conflict)
  • Critical incidents response (including robberies, fatalities, assault, major accidents and natural disasters)
  • Emotional stress, anxiety, conflict, tension and depression
  • Separation, divorce or relationship difficulties
  • Child and family issues
  • Health and lifestyle issues (including drugs, alcohol and gambling)
  • Financial and legal referral
  • Grief and bereavement
  • Personal trauma


Do the session discussions stay confidential?

  • Yes. Information regarding what is discussed within a counselling session will not be relayed to any other person or organisation without prior consent.

How do I tell my team I have an EAP service available for them?

  • Informing your team in an open environment that an EAP service is available to them at any time if they choose is important. Offering the EAP service one on one may be perceived as bias. It is best to inform the team then follow up with the employee/s you are concerned about one on one in a private meeting.

How much does this service cost?

  • Our EAP Services is very affordable, our services are based on a pay per use program. Please contact us for a schedule of fees.

What happens if I call out of hours?

  • When you call (1300 477 433) after business hours your call will be answered promptly and we will be able to provide phone support to arrange a suitable time to meet within business hours. It is our priority to make sure your call is actioned.

For an obligation-free conversation about how our EAP service might support your business please contact us.

Please call 1300 477 433 or click here to download our printable brochure.